Please beware that there are companies on the Internet who misrepresent themselves as being authorized dealers for products distributed by Contact Distribution Ltd.

To insure that you receive full value for your investment, please consider the following:

• Verify that the company you are dealing with is an authorized dealer.
• Most products are warranted only in the country in which they are purchased. Only products purchased in Canada from an Authorized Dealer in Canada will be covered for warranty repair by Contact Distribution.  If a product originates from a US dealer, that product must be returned to the US to be covered under warranty.
• We have been receiving increasing reports of customers who have purchased products without serial numbers. Please be aware that we cannot warranty any products without serial numbers as we have no way of knowing if they are legitimate, counterfeit or stolen.
• Some units with serial numbers may also be fakes. If in doubt, contact us with the serial number and the dealer name and we can confirm whether or not it is an authorized product that can be covered under warranty.

We want you to have a great experience with our products. If you have any questions or concerns, please contact us prior to your purchase and we will be pleased to be of assistance.